GENERAL TERMS AND CONDITIONS OF ACCOMMODATION

1. Accommodation Provider

Jiří Cibulka
Pod Vrchem 82
312 00 Plzeň
Czech Republic

(hereinafter referred to as the “Accommodation Provider”)

These General Terms and Conditions of Accommodation govern the contractual relationship between the Accommodation Provider and the person making the reservation (hereinafter referred to as the “Guest”).

2. Reservation and Conclusion of the Contract

A reservation becomes binding upon confirmation by the Accommodation Provider and receipt of the required deposit in the Accommodation Provider’s bank account.

By submitting a reservation and making payment, the Guest confirms that they have read and agree to these Terms and Conditions.

The accommodation contract is concluded upon confirmation of the reservation by the Accommodation Provider and receipt of the required payment.

3. Accommodation Price and Payment Terms

The accommodation price is determined according to the current offer presented at the time of reservation.

Upon confirmation of the reservation, the Guest is required to pay a deposit in the amount specified by the Accommodation Provider.

The remaining balance of the accommodation price and the refundable security deposit are due within the period stated in the reservation confirmation, unless otherwise agreed in writing.

All payments shall be made by bank transfer to the Accommodation Provider’s bank account.

4. Refundable Security Deposit

The Accommodation Provider is entitled to require a refundable security deposit of CZK 5,000 as security against any damage caused during the stay.

The deposit will be refunded within 5 business days after the end of the stay to the account from which it was paid or to another account specified by the Guest.

The Accommodation Provider is entitled to deduct from the deposit, in particular:

If the amount of damage exceeds the security deposit paid, the Guest shall pay the difference within 14 days of receiving a payment request.

5. Cancellation Policy

The Guest may cancel a reservation at any time by written notice sent via e-mail.

The Guest acknowledges that, once confirmed, the reserved dates are blocked exclusively for the Guest’s use and cannot easily be offered to other customers. Therefore, the Accommodation Provider is entitled to the cancellation fees specified below.

In the event of cancellation, the Accommodation Provider shall be entitled to a cancellation fee of:

The decisive date is the date on which the cancellation notice is received.

In the event of early departure, late arrival, or failure to arrive, the Guest shall not be entitled to any refund of the accommodation price or any part thereof.

6. Check-in and Check-out

Check-in is available from 3:00 PM.

Check-out must be completed no later than 10:00 AM on the departure date.

Different arrival or departure times may only be arranged with the prior consent of the Accommodation Provider.

7. Use of the Apartment

The apartment may only be occupied by persons listed in the reservation.

The maximum capacity of the apartment is 5 adults.

The Guest shall use the apartment and its equipment with due care and shall take reasonable steps to prevent damage.

The Guest shall observe quiet hours between 10:00 PM and 7:00 AM.

Parties, loud gatherings, or any activities that may disturb neighbors or the surrounding area are not permitted.

Without the prior consent of the Accommodation Provider, overnight stays by persons not listed in the reservation are prohibited.

8. No-Smoking Policy

Smoking is strictly prohibited throughout the interior of the apartment, including the use of electronic cigarettes, heated tobacco products, and similar devices.

A violation of the smoking prohibition shall be considered a serious breach of these Terms and Conditions. In such a case, the Accommodation Provider is entitled to deduct from the security deposit the costs associated with extraordinary cleaning, odor removal, and restoration of the apartment to its original condition, up to the full amount of the deposit.

9. Liability for Damages

The Guest shall be liable for any damage caused by the Guest or by persons whom the Guest allows to enter the apartment during the stay.

The Guest shall immediately notify the Accommodation Provider of any damage that occurs.

10. Liability of the Accommodation Provider

The Accommodation Provider shall ensure that the apartment is provided in a condition suitable for its intended use.

The Accommodation Provider shall not be liable for:

11. Force Majeure

The Accommodation Provider shall not be liable for any inability to provide accommodation or any limitation of services resulting from force majeure events, including but not limited to natural disasters, fires, floods, wars, epidemics, decisions of public authorities, or other unforeseeable events beyond the Accommodation Provider’s reasonable control.

12. Complaints and Claims

The Guest shall report any defects or deficiencies without undue delay during the stay so that corrective action may be taken.

Complaints submitted after the stay regarding issues that could have been remedied during the stay may be rejected.

13. Personal Data Protection

Guests’ personal data are processed solely for the purposes of handling reservations, fulfilling contractual obligations, communicating with Guests, and complying with legal obligations under applicable laws and regulations.

14. Final Provisions

These General Terms and Conditions of Accommodation shall become effective on 1 January 2026.

By submitting a reservation, the Guest confirms that they have read, understood, and agree to these Terms and Conditions.